Step 1) Back up the LoadMaster KEMP recommends taking a backup of the LoadMaster as a restore point which can be used if needed. To back up the LoadMaster, go to System Configuration > System Administration > Backup/Restore. Click Create Backup File.
Please see tde table below for tde firmware update patd
Check the list below, If the unit is 32-bit you can only upgrade as far as LTS If the unit is not on the list below, please check our End of life cycle
Kemp recommends upgrading to the LTS
Users can only license a new subscription record if firmware version is 7.2.38 or above. Once licensed, user can easily upgrade or downgrade the firmware.
Yes, all known issues are included in the release notes found on our documentation page.
Sometimes it may be necessary to roll back to a previous version of firmware. To rollback to previous version of firmware Go to System Configuration – System Administration – Update Software. To restore to the previous firmware select restore software. This will roll back to the previous version e.g. Current 6.0-34. to Restore previous version: 6.0-28.
Yes, the LoadMaster will save your most previous version of firmware. You can revert to the previous version by navigating to your WUI:
For all currently supported customers, please contact support with the subject "Firmware Request". In the body of the email please include the serial number of the unit(s) you would like to upgrade, as well as the version of firmware your LoadMaster is currently running. It is advisable to check System Configuration > System Administration > Update Software to ensure that "Choose file" is selectable.
For all currently supported customers, please contact support with the subject "License Request". In the body of the email please include the serial number of the unit(s) you would like to upgrade, as well as their current associated use (Single, HA-1, HA-2).
The best place to find notifications concerning any firmware upgrades will be to visit our News channel within our forums. This is located on our support site Note: If the page doesn't display correctly, try a different browser or look into adding a RSS extension for your browser.
Firstly find out what is the currently version of firmware that is loaded on your loadmaster select home on your loadmaster. Under loadmaster version this will show the current version of firmware that is installed e.g. 6.0-34.20120518-1448.