Frequently Asked Questions


How do I receive the latest firmware for my LoadMaster?

For all currently supported customers, please contact support with the subject "Firmware Request". In the body of the email please include the serial number of the unit(s) you would like to upgrade, as well as the version of firmware your LoadMaster is currently running. It is advisable to check System Configuration > System Administration > Update Software to ensure that "Choose file" is selectable. If it is not you will need to request a new license.

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