Securing your network and the application delivery chain is critical to maintaining applications without compromising availability and performance. An active LoadMaster support subscription reinforces your security strategy so you can deliver high-performing applications that are reliable and resilient. We are continually enhancing and improving LoadMaster. We have made important updates that include:
All customers under current support subscription can download the latest releases. For more details about Security, please see LoadMaster Security.
Renewing your support subscription allows you to take advantage of all the latest functionality (as well as bug fixes) provided in LoadMaster updates. In the last few releases, we have introduced an intuitive and modern interface for LoadMaster along with many new capabilities:
See this support site article for a list of features delivered in LoadMaster releases.
Yes, it’s important to have a team of support engineers there for you when you’re faced with a technical issue you can’t resolve. But tech support is not just there for you when things go wrong. We aim to maintain customer satisfaction and help our customers gain the most benefit from LoadMaster. With a current standard support subscription, you receive:
“Their support team is top-notch. The very few configuration issues we’ve run into, they’ve been able to take care of the same day. They are outstanding and knowledgeable.”
“Effortless integration, Exceptional Support”
“Kemp provides excellent support and a great bang for your buck”
G2 ReviewsYour Enterprise and Enterprise Plus Support Subscriptions include functionality such as Edge Security Pack (ESP), Single Sign-On (SSO) and Web Application Firewall (WAF). Without a valid Support Subscription, you lose the power and benefits of these features as well as live feeds (IP Blacklists and Reputational Information) of security insights to ensure that your applications are protected.
Why limit your access to our outstanding support team? For round-the-clock global assistance instead of the weekday business-hour support that comes with the Standard subscription tier, you can easily upgrade to our Enterprise or Enterprise Plus subscription tiers. These tiers give you access to support services whenever you need them and come with additional security and load-balancing capabilities as well.
See MoreAs a cloud service, LoadMaster 360 provides a single interface to simplify how you manage application delivery performance, security and configuration in relation to your LoadMaster workloads. LoadMaster 360 provides you with the controls and immediate insights necessary to help ensure applications are performing as expected.
See MoreThe Web Application Firewall helps to protect your custom and off-the-shelf applications from common vulnerabilities, such as SQL injection and cross-site scripting (XSS). As part of your network infrastructure, the WAF helps deliver in-depth defense for your web servers, website, and applications from the ever-changing threat landscape. This capability is available with the Enterprise Plus subscription tier.
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