Greenway Health PrimeSUITE Load Balancing with Progress Kemp LoadMaster

Keep Greenway Health PrimeSUITE available, responsive and resilient across hospitals and private practices.

Why Load Balancing Matters for Greenway Health PrimeSUITE

Healthcare providers depend on Greenway PrimeSUITE to support patient care, scheduling, clinical documentation, billing and revenue cycle management. When clinicians and staff cannot access these systems, productivity, patient experience and operational efficiency suffer.

As healthcare organizations grow, application demand increases across clinics, hospitals and remote users. The Progress® Kemp® LoadMaster® load balancing solution helps users to reliably access PrimeSUITE services by intelligently distributing traffic, maintaining availability and supporting business continuity.

How Does LoadMaster Help?

The LoadMaster load balancer helps healthcare organizations:

Improve Availability

Help clinicians and staff maintain access to PrimeSUITE services during infrastructure failures or maintenance events.

Strengthen Security

Support secure access through SSL/TLS acceleration, authentication integration and traffic management capabilities.

Support Business Continuity

Help maintain access during planned maintenance and unexpected disruptions.

Scale with Organizational Growth

Easily support additional users, locations and workloads without sacrificing performance.

Deliver Consistent Performance

Distribute user traffic across available application resources to support responsive user experiences.

Simplify Infrastructure Operations

Reduce operational complexity while gaining enterprise-grade application delivery capabilities.

Key Capabilities of LoadMaster for Greenway PrimeSUITE

High Availability

Help avoid load balancer single points of failure with active-passive high availability. If the primary LoadMaster appliance becomes unavailable, the standby instance automatically takes over, helping maintain access to PrimeSUITE services.

Application Acceleration

Optimize application delivery through connection management, traffic optimization and efficient resource utilization, helping users experience faster access to PrimeSUITE services.

Infrastructure Scalability

Add new PrimeSUITE application servers as demand grows without disrupting users. The LoadMaster solution automatically incorporates new resources into the load balancing pool, helping organizations scale seamlessly.

Remote and Multi-Site Access

Support multi-site healthcare environments by intelligently directing users to the most appropriate PrimeSUITE deployment. GSLB helps improve business continuity and disaster recovery readiness by enabling automated site failover.

SSL/TSL Offloading

Reduce the processing burden on PrimeSUITE application servers by offloading SSL/TLS encryption and decryption to the LoadMaster solution. This can improve application performance while simplifying certificate management.

Traffic Persistence

Enable users to maintain session continuity during critical workflows. The LoadMaster solution can direct returning requests to the same backend server when required, supporting a consistent application experience.

Disaster Recovery and Business Continuity

Healthcare organizations cannot afford prolonged interruptions to clinical and operational systems.

The LoadMaster Global Server Load Balancing (GSLB) can direct users to the most appropriate available PrimeSUITE environment. In the event of a site outage or planned maintenance activity, traffic can automatically be redirected to alternate resources to help maintain application availability.

This allows healthcare organizations to:

Reduce downtime
Improve resilience
Support disaster recovery initiatives
Help maintain clinician productivity
Improve patient service continuity

Healthcare-Focused Outcomes

Healthcare organizations require continuous access to patient and operational systems.

The LoadMaster solution delivers:

Intelligent traffic distribution across PrimeSUITE application resources
Continuous health monitoring of backend services
High availability through redundant load balancer deployment
SSL offload for improved application efficiency
Scalability as user demand grows

By removing single points of failure, the LoadMaster load balancer helps maintain reliable access to PrimeSUITE services across healthcare environments.

Why Progress Kemp LoadMaster?

Greenway PrimeSUITE provides healthcare organizations with a unified platform for clinical and business workflows. The LoadMaster solution enables that the infrastructure supporting PrimeSUITE remains available, scalable and resilient.

The LoadMaster platform provides healthcare organizations with reliable access to applications that support patient care and operational efficiency by combining intelligent load balancing, health monitoring, high availability and disaster recovery capabilities.

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Resources

Imperial College Healthcare NHS Trust Optimizes 24/7 Clinical IT Operations with Advanced Load Balancing Solution

Read Case Study

Download the ready to use template for Greenway PrimeSUITE

Download

Read the Deployment Guide to assist with Loadmaster configuration for Greenway PrimeSUITE

Read Deployment Guide

Frequently Asked Questions

Why should I use LoadMaster with Greenway PrimeSUITE??

LoadMaster improves availability, resilience and performance for PrimeSUITE application environments through intelligent traffic management..

How does LoadMaster improve application availability?

LoadMaster continuously monitors application health and directs traffic to available resources.

Can LoadMaster support disaster recovery?

Yes. Global Server Load Balancing can help maintain service availability by redirecting users to alternate sites during outages.

Does LoadMaster support healthcare environments with multiple locations?

Yes. LoadMaster helps distribute and manage user traffic across distributed healthcare infrastructures.

Can LoadMaster scale as PrimeSUITE usage grows?

Yes. Additional application resources can be added behind LoadMaster to support growth and increasing workloads.