Healthcare organizations rely on Fujifilm Synapse to provide fast, reliable access to diagnostic imaging across clinical departments. As imaging volumes grow and clinicians increasingly depend on immediate access to patient studies, maintaining application performance and availability becomes critical.
Fujifilm Synapse is a Picture Archiving and Communication System (PACS) that enables filmless diagnosis through advanced image processing and the centralized archiving and distribution of medical imaging data. It manages imaging information from multiple modalities within a single system.
The Progress® Kemp® LoadMaster® solution helps healthcare organizations deliver a reliable Synapse experience by intelligently distributing user requests, improving application resilience and supporting business continuity initiatives.
Diagnostic imaging systems play a critical role in patient care workflows. Delays in image access or application outages can impact radiologists, clinicians and healthcare operations.
The LoadMaster solution provides the performance, resilience and scalability required to support demanding imaging environments.
Healthcare providers require uninterrupted access to imaging systems.
The LoadMaster solution helps strengthen disaster recovery readiness by supporting:
These capabilities help organizations maintain access to imaging services during planned maintenance and unexpected outages.
Fujifilm Synapse enables healthcare organizations to archive, manage and distribute imaging information from multiple modalities through a centralized PACS platform.
The LoadMaster load balancer delivers a resilient application delivery layer for Synapse by combining intelligent load balancing, health monitoring, high availability and performance optimization. The result is improved availability, scalability and performance for mission-critical imaging environments.

Fujifilm Synapse is a mission-critical PACS platform that enables healthcare providers to access, manage and distribute diagnostic imaging data. As imaging workloads grow and more users depend on the platform, maintaining availability and performance becomes increasingly important. LoadMaster capabilities helps distribute traffic across available Synapse resources, reducing bottlenecks and helping ensure clinicians can access imaging systems when they need them most. Synapse is designed to archive and distribute large volumes of imaging data, making reliable application delivery essential.
The LoadMaster load balancer continuously monitors the health of backend Synapse services and application servers. If a server becomes unavailable or experiences performance issues, LoadMaster intelligent traffic steering can automatically stop directing traffic to that resource and redirect users to healthy systems. This helps minimize disruptions and reduces the risk of outages affecting radiologists, clinicians and healthcare staff. The deployment guide also recommends High Availability (HA) deployments for additional resilience.
Yes. Radiologists and clinical staff rely on fast access to imaging studies for diagnosis and patient care. The LoadMaster load balancer helps maintain consistent performance by distributing user requests across available infrastructure resources, helping improve responsiveness during periods of high demand. This can be especially valuable in environments managing large imaging studies and growing diagnostic workloads. Synapse supports the archiving and distribution of imaging data from multiple modalities, making performance and scalability key considerations.
Yes. The LoadMaster solution can be deployed as a High Availability pair consisting of an active appliance and a passive standby appliance. If the active unit experiences a failure, the standby system can automatically take over, helping maintain uninterrupted access to Synapse services. This architecture helps eliminate the load balancer as a potential single point of failure and strengthens overall infrastructure resilience.
Fujifilm Synapse environments typically include several critical components such as Database Servers, IIS Servers, Storage Servers, DICOM Servers and Hospital Information System (HIS) Servers. The LoadMaster solution helps manage traffic across the application environment and can contribute to a more resilient and scalable deployment architecture for these interconnected services.
Yes. As healthcare organizations add new facilities, imaging modalities and users, application demand naturally increases. The LoadMaster application delivery controller (ADC) enables organizations to add additional application resources behind a virtual service and intelligently distribute requests across those resources. This helps support growth while maintaining a consistent user experience.
LoadMaster provides several security-focused capabilities, including SSL/TLS offloading, authentication integration and secure traffic management. By handling encryption and traffic processing at the application delivery layer, LoadMaster can help improve both security and performance while simplifying certificate management across the Synapse environment.
Healthcare organizations can benefit from improved application availability, better user experiences, enhanced disaster recovery readiness and greater infrastructure resilience. By reducing downtime and helping maintain access to critical imaging systems, LoadMaster supports operational continuity and helps clinicians access the information they need to deliver patient care efficiently.