eClinicalWorks EHR Load Balancing with Progress Kemp LoadMaster
Why Load Balancing Matters for eClinicalWorks EHR
Healthcare providers rely on eClinicalWorks EHR to support clinical documentation, patient engagement, scheduling, revenue cycle management and care coordination. Clinicians and staff need fast, uninterrupted access to patient information throughout the day to deliver quality care and maintain operational efficiency.
As healthcare organizations grow, support more users and expand across multiple locations, application availability and performance become increasingly important. The Progress® Kemp® LoadMaster® solution helps organizations deliver a reliable eClinicalWorks experience by intelligently distributing traffic, improving resilience and supporting business continuity.
Reliable Application Delivery for eClinicalWorks
Electronic health record platforms are at the center of modern healthcare operations. Performance issues, outages or infrastructure failures can negatively impact both patient care and staff productivity.
The LoadMaster solution helps support reliable application delivery for eClinicalWorks by providing intelligent traffic management, health monitoring and high availability capabilities.
Simple to Manage
Deploy and manage application delivery services through a centralized platform that simplifies operations and reduces administrative overhead.
Better Value
Achieve enterprise-grade availability, performance and scalability without the complexity and cost often associated with traditional ADC solutions.
World-Class Support
Leverage the expertise of the Progress support organization to help optimize application delivery and maintain critical healthcare services.
Why Use LoadMaster for eClinicalWorks?
The LoadMaster load balancing solution helps healthcare organizations:
Improve EHR Availability
Deliver Consistent User Experience
Strengthen Business Continuity
Scale as Your Practice Grows
Support Clinical Productivity
Simplify Operations
Key LoadMaster Capabilities for eClinicalWorks
High Availability
Intelligent Traffic Steering
Application Visibility and Analytics
Application Security
Scalability
Traffic Persistence
Site Resilience and Disaster Recovery
LoadMaster Global Server Load Balancing (GSLB) intelligently directs users to the healthiest available eClinicalWorks deployment, supporting application availability during site outages, maintenance events or unexpected disruptions. Automated site failover and traffic steering help organizations strengthen disaster recovery readiness, support business continuity objectives and provide clinicians with reliable access to EHR systems when and where they are needed most.
Healthcare-Focused Outcomes
Healthcare organizations cannot afford prolonged disruptions to their EHR systems.
The LoadMaster solution helps strengthen resilience by:
- Reducing infrastructure single points of failure
- Supporting highly available architectures
- Enable automated failover
- Improving disaster recovery readiness
- Enhancing operational continuity
Optimizing eClinicalWorks with LoadMaster
eClinicalWorks supports a wide range of clinical, administrative and patient engagement workflows across healthcare organizations.
The LoadMaster solution provides the application delivery foundation needed to help keep eClinicalWorks environments available, scalable and responsive. By combining intelligent traffic management, health monitoring and resilience capabilities, the LoadMaster load balancer helps healthcare organizations deliver a better experience for both providers and patients.
Resources
Imperial College Healthcare NHS Trust Optimizes 24/7 Clinical IT Operations with Advanced Load Balancing Solution
Read Case Study
Keeping the Lifeline Open: Driving Availability, Security and Optimization in Healthcare IT with LoadMaster
Read BlogDownload a ready to use template for eClinicalWorks EHR system
Download TemplateFrequently Asked Questions
Why should I use the Progress Kemp LoadMaster solution with eClinicalWorks?
eClinicalWorks is a business-critical application that supports patient care, clinical documentation and practice operations. The LoadMaster load balancing capabilities help healthcare organizations improve application availability, distribute user traffic efficiently and reduce the risk of disruptions that could impact providers, staff and patients.
How does the LoadMaster solution improve eClinicalWorks availability?
The LoadMaster product continuously monitors backend application resources and directs traffic only to healthy systems. If a server experiences an issue or becomes unavailable, traffic is automatically redirected to available resources, helping maintain user access and reduce downtime.
Can the LoadMaster solution support multi-location healthcare organizations?
Yes. Many healthcare organizations operate across multiple clinics, hospitals and care centers. The LoadMaster load balancer helps manage traffic across distributed environments, enabling a consistent application experience regardless of user location.
How does the LoadMaster load balancer help improve user experience?
By balancing workloads and preventing individual servers from becoming overloaded, LoadMaster load balancing capabilities help maintain responsive application performance. This can improve access times for healthcare providers and staff using eClinicalWorks throughout the day.
Does the LoadMaster load balancer support disaster recovery initiatives?
Yes. The LoadMaster solution supports business continuity and disaster recovery strategies through capabilities such as Global Server Load Balancing (GSLB), automated failover and health-based traffic routing. These features help organizations maintain access to critical applications during outages and infrastructure failures.
Can the LoadMaster solution scale as our healthcare organization grows?
Yes. As patient volumes, users and application demands increase, additional resources can be added behind LoadMaster load balancing software. Traffic is automatically distributed across available resources, helping organizations scale while maintaining performance.
Does the LoadMaster solution improve security for eClinicalWorks deployments?
The LoadMaster application delivery controller (ADC) supports secure application delivery through SSL/TLS offloading, authentication integration and encrypted traffic management. These capabilities help organizations strengthen security while simplifying application delivery operations.
What business benefits can healthcare organizations expect?
Organizations can benefit from improved application availability, stronger operational resilience, reduced downtime, better user experiences and a more reliable healthcare IT infrastructure. These outcomes help support both patient care objectives and operational efficiency.
