Excelling the Customer Experience in a Zero-Trust World

About this talk

How do you achieve a satisfying customer experience when authentication is the new measure of success? Zero Trust is a simple philosophy that unifies the different facets of cybersecurity, and in layman’s terms means never implicitly trust, always verify, and continuously monitor.

In a Zero Trust environment, customers who are used to authenticating once to gain access to everything will now have to authenticate repeatedly throughout their journey — and that presents a challenge: How do you ensure your customer experience isn’t downgraded as a result of new security measures? Moreover, how do you keep your customers from enduring delays, slowdowns, or a downgraded customer experience?

Join Mike Bomba, Progress Senior Principal Solutions Architect and 36-year veteran of the Department of Defense, for a highly anticipated discussion on customer experience in a Zero-Trust world. What’s covered in this webinar:

• How to keep customers happy with their application experience
• Why you need to performance-tune your authentication services
• The keys to achieving high availability in a Zero Trust infrastructure