Enabling 24/7 Operation
Maintaining application availability and performance in any environment, whether cloud or on-premise, creates cost and skillset challenges. Kemp 360 Application Delivery Fabric includes proactive notification to the Kemp Support team of emerging issues removing the need to build a team and expertise internally. Once an issue is detected a Kemp helpdesk ticket is automatically created and the Kemp Support team will use their domain insight and skillsets to create a course of action and reach out directly to the customer to provide remediation.
Kemp 360 Application Delivery Fabric includes a number of components to ensure continued delivery in the event of resource outage. ADC appliances can be delivered in highly available pairs while features such as global server load balancing (GSLB) provide transparent failover between clouds and on-premise environments in the event of an outage. Proactive detection, notification and remediation by the Kemp Support team also ensures greater application uptime and SLA adherence.
Preventative Issue Detection and Action
A significant factor in application outages is the lack of early detection of issues and the time to resolution when an issue is detected. With Kemp3 360 Cloud, the Kemp Support team are immediately aware of any metric or resource that is abnormal and use their significant expertise and insight to rapidly define a course of action.
Public cloud infrastructures offer tools and configuration options that provide resilience within their clouds. Kemp 360 Application Delivery Fabric takes this a step further by offering automatic failover of traffic to other cloud or on-premise resources should a cloud become unavailable.