focus-right

Frequently Asked Questions

Troubleshoot

Issue with Outlook timeouts using MAPI

Outlooks clients are timing out when connecting to their exchange 2010 servers via the Loadmaster, or Outlook Clients are not responding when a CAS server fails. To correct this problem please perform the following.

  1. Enable drop connection on RS failure (Real Server Failure). This feature can be found under System Configuration – Miscellaneous Options – L7 Configuration. Click enable. This feature will cause all connections between the client and Loadmaster to be immediately dropped on Real Server failure.
  2. Under Network Options increase the Connection timeout value to 86400. This will increase the idle connection timeout to 1 day.

Start Powering Your Always-on Application Experience Today

30-Day Free Trial Contact Sales
Follow Kemp
Load Balancing
Security
Load Balancer Resources
LoadMaster
Resources
About Us
Progress Software Logo

Kemp is part of the Progress product portfolio. Progress is the leading provider of application development and digital experience technologies.

Copyright © 2024 Progress Software Corporation and/or its subsidiaries or affiliates. All Rights Reserved.

Progress, Telerik, Ipswitch, Chef, Kemp, Flowmon, MarkLogic, Semaphore and certain product names used herein are trademarks or registered trademarks of Progress Software Corporation and/or one of its subsidiaries or affiliates in the U.S. and/or other countries. See Trademarks for appropriate markings.

Do Not Sell or Share My Personal Information

Powered by Progress Sitefinity