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Frequently Asked Questions

Troubleshoot

Log Message: L7: Connection timed out (x.x.x.x:p->y.y.y.y:p->z.z.z.z:p)[0] (unconnected)

"Unconnected" timeouts are a result of connection attempts which were not completed to the real server. LoadMaster has determined which real server should take the connection and has initiated a TCP connection to the server, however the server did not respond. This may be due to a failed real server which has not been marked as failed by the healthcheck. It could also be caused by a very slow response time.

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