Frequently Asked Questions
Troubleshoot
How to reset password for user “bal”?
You can reset the bal account password by accessing the console and logging in with the following details:
User: pwreset
Password: 1pwreset
Note - Resetting the bal user password requires direct console access to the unit. This cannot be done using SSH. (this includes LoadMasters in cloud environments)
Once this is done, log in to the console menu using
User: bal
Password: 1fourall
Go to the following menu
Option 3. local administration
Option 1. set password
enter the current password “1fourall”
and your new password
If you reboot your unit without modifying the password from this default value, the system reverts back to the old password.
