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Always-On Application Experience [AX] or Bust

Believe it or not, it has been well over a decade since the term “cloud computing” became a reality in our lives. Now it is a topic we can’t avoid when discussing business-critical applications. Today the percentage of organizations that have adopted the cloud is impressive but all of them are facing some of the same challenges. As organizations are moving to a hybrid or multi-cloud environment, how can they best manage all the resources effectively, stay agile, and most importantly, ensure the best possible application experience regardless of where it lives? Unfortunately, there is no magic wand to provide us the peace of mind, but the good news is there’s a solution to every problem. Whether moving business-critical applications to the cloud is to provide better scalability, flexibility or cost, the performance and security of the workload must always stay top of mind. Business users or customer don’t really care where the application is hosted nor should they. For them it has always been and will always be, the application experience which is judged.

Looking at cloud from a management standpoint, what is the most effective way to ensure users are getting the best possible experience? The speed in which the cloud is changing makes management of resources in a multi-cloud environment very challenging. But change is a good thing, maybe the best of things and necessary to allow the business to grow and evolve but every organization needs that stability to avoid the risk of downtime. That is where the load balancer or application delivery controller (ADC) play their part. There are many critical components that make up an application but there is no better place to provide the availability, performance, and security for the application than on the load balancer. This is because the load balancer sits in a privileged position, that is between the user and the application and therefore can provide the necessary insights to the health of the application and predictive analytics as to the experience the user is having.

The cloud changes, applications need uptime and that they need to be secured is not really a revelation but what is interesting is how organizations are consuming services and solutions. From an application delivery perspective, the days of running all your applications through a pair of massive hardware load balancers in the data center just doesn’t work in this new world of cloud. We are now spoiled with the concept of pay-as-you-go computing in the cloud and are looking at ways to leverage this notion in other areas. Using a per-application ADC model allows for this consumption-based method while allowing for applications to be spread across multiple environments and clouds. Using a per-app ADC model also reduces the risk that one application may negatively impact others in a shared environment.

As organizations overcome the challenges of moving to a hybrid or multi-cloud environment and look for new and better ways to consume these resources, it will always come down to whether the users are getting the best possible application experience (AX) they expect and deserve.

Kemp have released the 2019 “State of Application Experience” Report – click here to download your complimentary copy.

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