Expertise and Insight
Proactive Support
Maintaining application availability and performance in any environment, whether cloud or on-premise, creates cost and skillset challenges. Kemp 360 Application Delivery Fabric includes proactive notification by the Kemp Support team of emerging issues removing the need to build a team and expertise internally. Once an issue is detected a Kemp helpdesk ticket is automatically created and the Kemp Support team will use their domain insight and skillsets to create a course of action and reach out directly to the customer to provide remediation.
Experienced Team
The Kemp Support team bring a wealth of expertise, experience and domain knowledge and this resource is available 24/7 not just to react to auto-detected issues but also to provide insight and share their experience on cloud migration.
Public Cloud Application Migration Whitepaper
Learn about the key challenges of cloud application delivery and how Kemp can help you address them
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Contextual Analysis
No application or application delivery resource exists on its own and any decisions on issue remediation or capacity planning in the cloud require the aggregation of multiple data points and the representation of these data points in a concol-sm-10ually appropriate manner. Kemp 360 Application Delivery Fabric collates key metrics and statistics from resources under management and provides the tools to concol-sm-10ually interpret the underlying data.
Best Practice
Kemp 360 Application Delivery Fabric combines the skills and insights of the Kemp team with a suite of tools and services to deliver cloud migrations in a tried and tested manner employing best practice derived from experience and expertise.
Preventative
A significant factor in application outages is the lack of early detection of issues and the time to resolution when an issue is detected. With Kemp 360 Application Delivery Fabric, the Kemp Support team are immediately aware of any metric or resource that is abnormal and use their significant expertise and insight to rapidly define a course of action.