Frequently Asked Questions

To perform automated backup. Firstly set up a FTP server and create a user account for on the FTP server.

Steps to access automated backup feature

1. Select Systems Configuration – Systems Administration – Backup/Restore
2. Click Enable Automated Backups
3. Select the time to perform the backup which can be Daily or on a set day of the week.
4. Input FTP username and password
5. Remote IP address which is the IP address of their FTP server
6. Remote Pathname specify the remote path on the FTP server - Optional

The backup will be performed at the selected time.