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Application & User Experience Monitoring

Get all you need to detect and remediate application performance issues to preserve optimal and secure user experience. With the Flowmon solution by Kemp you can oversee fault, performance, and availability issues across your local, hosted and cloud infrastructure in one dashboard and act immediately with drill-down capabilities.

The Flowmon solution by Kemp helps you to identify bottlenecks and resolve latency issues caused by networks, servers, and applications. It ensures a holistic view of application availability and performance, providing clear visibility everywhere, including the cloud, and minimizing losses caused by application infrastructure and remote users.

Understand how your infrastructure’s performance affects the application experience (AX) of your users

  • Which users experience the worst application responses?
  • Which transactions return error codes?
  • How severe is the impact of remote access?
  • What are the relationships between user and backend transactions?
  • How much does the cloud provider’s infrastructure slow down my application?
  • What are the long-term availability SLAs for my application?
At Eurona, we cannot afford to risk our good relationship with customers by providing a fluctuating service. But with insight from Flowmon, we always know what to do to provide them with the best we can.

R&D Manager, Eurona

Non-intrusive and effective UX monitoring

The application delivery chain contains many potential points of failure, and ownership is decentralized across multiple IT departments or external providers. If downtimes are to be avoided and business productivity preserved, knowledge of the problem’s root cause is essential.

User experience monitoring (or UXM) by Kemp is an agentless and passive technology that monitors network traffic between users, web applications and backend servers. It leverages a combination of synthetic testing and user experience monitoring based on application telemetry data as seen in the network.

The network never lies. By measuring a variety of metrics, such as network transport time as well as application response time for every user, every transaction and every application component end to end, it helps to track the overall user experience as well as gauge specific user interactions, examine error codes, etc.

Kemp Flowmon named a value leader for Network Performance Management

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Released in August 2021, the EMA Radar report provides insights about NPM vendors to help IT organizations choose the best network performance management solution depending on the organizational maturity of each vendor, budget requirements, and the capability of their product offerings.

Get the report
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What is User Experience Monitoring

User-centricity is the one thing all successful modern applications have in common. But no matter how great the application is, users’ experience is instantly ruined if performance degrades.

User experience monitoring is an agentless and passive technology that monitors network traffic between users, web applications and backend servers in order to preserve the best possible application experience (AX). By measuring a variety of metrics, such as network transport time as well as application response time for every user, every transaction and every application component end to end, it helps to track the overall user experience as well as gauge specific user interactions, examine error codes, etc.

Get the Benefits of User Experience Monitoring

  • Improve productivity by ensuring your users don’t suffer errors or delays
  • Minimize business impact by resolving application issues before your customers and users notice
  • Take back control of decentralized IT and eliminate blind spots created by cloud and remote users
  • Streamlined deployment, user enablement, predefined views, dashboards and reports

Don’t wait for users to call, act immediately

A slow network will slow down applications and a slow application will cause customers to leave and workforce to sit idly. Without the proper toolset, you will only learn about their pain from a service desk call, which is usually too late.

Flowmon by Kemp will help you to prevent this. It monitors application response for every user and transaction to optimize customer experience and help avoid loss of clients and reputation damage. Whether the problem is on the user, network, backend or provider side, the solution cuts time-to-resolve by hours.

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