Frequently Asked Questions
General
Does the Kemp LoadMaster come with support?
Every new Kemp LoadMaster purchase requires the additional minimum purchase of 1 Year Standard Support Subscription. This Subscription level includes 5x10 support, software updates as well as security notifications and patches. Enterprise and Enterprise Plus Subscription options are also available which provide additional functionality, services and 24x7 Support. For full details on all available LoadMaster Subscription options, see https://kemptechnologies.com/subscription/loadmaster-licensing/.