Frequently Asked Questions

Creating VLANs on eth0 can prove challenging. Since VLANs can only be created via the web interface, it is tantamount to success that access to the web interface not be disrupted. To this end, the web interface will need to be temporarily moved to a different interface.

First, address an interface other than eth0. Once you have addressed the new interface and connected it to the relevant network, please connect from that subnet via SSH to ensure connectivity on the new network. Once SSH access is confirmed, move the web administrative interface. From the SSH menu, select:

3) Local Administration -> 5 Remote Access Control -> 6) Change Web address (Choose from the list the address which corresponds to the new interface).

After that, connect to the web interface from a workstation on that subnet. At this point, remove the addressing from eth0 entirely. Once the interface is cleared, the desired VLANs can be added. After adding all the VLANs, confirm connectivity on each VLAN by connecting to LoadMaster using SSH on each VLAN address.

Once all VLANs have been successfully added, the default gateway must be added to the correct interface. To do this Alternate Gateway Support must be enabled in System Configuration > Miscellaneous Options > Network Options. After this is enabled, navigate to the desired interface or VLAN and check the box the 'Use for Default Gateway.' You will then be brought to a page to set the gateway on that interface.

The last step is to move the administrative interface to its final destination. This can be done from the web interface in System Configuration > Miscellaneous Configuration > Remote Access. Change the 'Allow Web Administrative Access' option to the interface you would like to use. Note: as soon as you change this, you will lose access on the current interface. Connect to LoadMaster using the new interface. If you would like, you can set up an administrative default gateway that all web interface and SSH traffic to LoadMaster will use.