Load Balancers

5 Reasons the Kemp Support team makes the difference

Kemp Technologies Support Blog

In a time when load balancers offer so many (often similar) features, it can be difficult to distinguish precisely which Application Delivery Controller would best fit your business.  Another example of how Kemp stands apart from the rest is our award-nominated support team.

While Kemp LoadMaster is simple to use and its configuration is straight forward, nobody can predict when an issue will arise.  Having a dedicated support team on your side to quickly and efficiently troubleshoot network issues gets your company back on its feet faster.  This also ensures your new setups are done on time.  Here are five ways the Kemp Support Team strives to be the best in the business.

Want to experience the Kemp Support Team for yourself and see just why they maintain a 99% positive customer review rating?  Feel free to call or write in and we will be happy to help you set up your first free trial LoadMaster today!

To give you an idea of what to expect, here is some recent feedback left by customers:

“I had barely time to click on submit ticket that someone was calling me back! Fastest answer I ever got from a vendor.”

“The Kemp team doesn’t allow me to feel like an amateur, even though I am, and we always get results!!! THANK YOU!”

“Incredible support, the engineer answered the call within a minute and resolved my issue in 3 minutes. Very impressive. Thank you very much”

“Great customer experience… as always knowledgeable, subject matter expert and most importantly human with humour.. fantastic”

“Another phenomenal experience with Kemp tech support. Kemp support is always professional, courteous and most important extremely reliable and able to resolve any issues thrown at them. THANK YOU!”

“Every time I’ve called the Kemp support line, the employees are always so professional, friendly and eager to help. They have frequently gone above and beyond what I would have considered the expectation and my standards are not low. Thank you for hiring quality staff and instilling quality support in their job role.”

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