Global cyberattacks increased 38% in 2022, according to Security Magazine. You deserve the security peace of mind that comes with ongoing support. By staying current on LoadMaster support, you can ensure your Application Delivery solution is as secure as your network.
We are continually enhancing and improving the LoadMaster Security Posture. In the most recent releases, we have made important updates that include WAF Engine Updates in line with Modsecurity recommendations (e.g., closing CVE-2021-42717), refinement of the FIPS Cipher Set to ensure only the most secure Ciphers are utilized, closing CLI Privilege Escalation exploit, and Enhancements to the Certificate Chain of Trust for UI Authentication.
We also resolved several minor vulnerabilities (CVEs). All customers under current service agreements can download the latest releases. You can view the latest security-related discussions in the Security Updates section of the Support Portal.
Renewing your Service Agreement allows you to take advantage of all the latest functionality (as well as bug fixes) provided in LoadMaster updates. In the last few releases, new features have included:
See this support site article for a list of features delivered in LoadMaster releases.
Yes, it’s important to have a team of support engineers there for you when you’re faced with a technical issue you can’t resolve. But tech support is not just there for you when things go wrong. With a current standard service agreement, you receive:
“Their support team is top-notch. The very few configuration issues we've run into, they've been able to take care of the same day. They are outstanding and knowledgeable.”
G2 ReviewYour Enterprise and Enterprise Plus Support Subscriptions include functionality such as Edge Security Pack (ESP), Single Sign-On (SSO) and Web Application Firewall (WAF). Without a valid Support Subscription, you lose the power and benefits of these features as well as live feeds (IP Blacklists and Reputational Information) of security insights to ensure that your applications are protected.
Keeping a current subscription means continued use of these critical LoadMaster features.