Excelling the Customer Experience in a Zero-Trust World
Authentication Without Frustration
Watch On Demand
How do you achieve a satisfying customer experience when authentication is the new measure of success? Zero Trust is a simple philosophy that unifies the different facets of cybersecurity, and in layman’s terms means never implicitly trust, always verify, and continuously monitor.
In a Zero Trust environment, customers who are used to authenticating once to gain access to everything will now have to authenticate repeatedly throughout their journey — and that presents a challenge: How do you ensure your customer experience isn’t downgraded as a result of new security measures? Moreover, how do you keep your customers from enduring delays, slowdowns, or a downgraded customer experience?
Join Mike Bomba, Progress Senior Principal Solutions Architect and 36-year veteran of the Department of Defense, for a highly anticipated discussion on customer experience in a Zero-Trust world. What’s covered in this webinar:
- How to keep customers happy with their application experience
- Why you need to performance-tune your authentication services
- The keys to achieving high availability in a Zero Trust infrastructure
Presented by Mike Bomba, Senior Principal Solutions Architect
About the Speaker: Mike Bomba is a Senior Principal Solutions Architect for Progress Software. Mike Bomba is a 36-year veteran of the Department of Defense, occupying leadership roles including Chief of Integration; Director of Projects, Plans and Architecture; Director of Projects and Engineering; Operational Engineering Directorate; U.S. Army Network Enterprise Command; and 20 years as an officer in the U.S. Army Signal Community.
