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Kemp Load Balancers Keep Dell Technologies Multi-Cloud Demo Center Highly-Available and Secure

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The Problem

The Dell Technologies Demo Center needed to be secure from application layer attacks and available at all times to all staff, customers and partners throughout the globe.
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Why Kemp

Kemp provides a virtual product that is easy to use and manage with WAF that met the needs of the Demo Centre team at Dell providing them with the reassurance and support they needed to ensure the Demo Centre was always available for their partners and customers.
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The Solution

Kemp WAF provides continuous protection against vulnerabilities with daily rule updates based on threat intelligence and research from information security provider, Trustwave. It combines Layer 7 Web Application Firewall protection with other application delivery services including intelligent load balancing, intrusion detection, intrusion prevention as well as edge security and authentication for comprehensive secure application delivery.

Dell Technologies salespeople, partners and customers experience product portfolio anywhere 24/7

Dell Technologies Demo Center is a highly scalable, multi-cloud-based service that provides 24/7 self-service access to virtual labs, hardware labs, and interactive product simulations, showcasing many products and solutions from across the Dell Technologies product portfolio. Demo Center content is used for one-on-one customer demonstrations, personal learning for employees and partners, and Hands-on Lab events. With a catalog of over 100 Hands-on Labs and Technical Walkthrough (simulation) demos, just about anything in the Dell Technologies portfolio can be experienced at Demo Center making this service one of the most important to sales, partners and customers during this time where onsite and in person visits are limited. Ensuring the Demo Centre was highly available and secure was of course of utmost importance to the team and they choose Kemp as part of the overall solution to ensure its success.

The Challenge

The Dell Technologies Demo Center needed to be secure from application layer attacks and available at all times to all staff, customers and partners throughout the globe. The strict internal IT security audits were top of mind and the team needed an easy solution to run daily checks while also focusing on application availability.

“Using Kemp’s WAF has been a great success for us".
Ian O’Gorman, Solutions Architect, Demo Center Dell Technologies

The Kemp Solution

Application security is a multifaceted and ever-changing task. It needs to be applied at multiple levels of the infrastructure that serves applications. One thing that is clear is that security should be provided on the network before requests reach the backend application servers. Deploying LoadMaster alongside your other network security tools, such as firewalls, will allow you to provide the best protection you can against these threats.

Dell Technologies were looking to complement their defence in depth strategy and chose the Kemp Technologies Web Application Firewall (WAF) as part of this strategy. The Dell Technologies Demo Centre were already using the Kemp LoadMaster at their locations globally and trust the brand and the technology.

The Kemp WAF provides continuous protection against vulnerabilities with daily rule updates based on threat intelligence and research from Trustwave. The Kemp WAF provides protection from a broad range of attack categories incl. Cross-Site Scripting (XSS), Cross-Site Request Forgery (CSRF) etc., against web applications and allows for HTTP traffic monitoring and real-time analysis of traffic.

“With daily rule updates our services are secure and my team have a much easier job monitoring and carrying out detailed checks”, says Ian O’Gorman, Solutions Architect, Demo Center Dell Technologies Customer Solution Centers

Dell Technologies chose to deploy the Virtual LoadMaster in a highly available configuration for the flexibility, performance and always-on application experience it would provide. Dell Technologies are using the Kemp WAF to protect critical applications for their externally facing teams. Dell Technologies found the Kemp WAF to be simple to configure and provided the visibility that they require to understand if they are receiving malicious traffic and for their internal security audits.

The End Result

Dell Technologies Demo Centre service will remain extremely important as it continues to showcase solutions and products to teams throughout the world. With Kemp load balancers in place, the team running the Dell Technologies Demo Centre are confident they have an always on, always secure application experience for thousands of users.

The Dell Technologies Demo Center has always been a key go-to service for our team and partners and with the challenges everyone faces in 2020, we knew the demand for the online services would increase. We always need to ensure its availability & security.
Maurice Harty
Director, Demo Strategy & Enablement, Dell Technologies Customer Solution Centers

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