Kemp Technologies will provide Hardware/Platform Maintenance and Operating System Software service and support for 5 years from the End-of-Sale date (see EoS product chart below).

OS Software Support

For the Operating Systems Software, for the five years following the end-of-sale date, Kemp will provide bug fixes, maintenance releases, workarounds, or patches for critical bugs reported. Note: it may be necessary to use software upgrade release to correct a reported problem.

Hardware Support

Spares, refurbished replacement units or replacement parts for hardware will be available for a period of 5 years from the end-of-sale date. Kemp will provide spares and replacement units in accordance with our Return Materials Authorization (RMA) process. In some cases the RMA unit shipped will be a previous equivalent model, and not be the current equivalent model as listed below.

Each new generation of hardware is slightly different from the previous generation. This table shows typical equivalent models based on common use cases. Please contact the Kemp Sales teams to discuss your specific requirements before making a purchase to help size your applications needs today.

Below is a list of Kemp products that have reached End-of-Sale (EoS):

Hardware Appliances

Model End-of-Sale (EoS) Current Equivalent Model
LM-8020M May/2020 LM-X40M
LM-8010-MT February/2020 LM-X40-MT
LM-8000 February/2020 LM-X40
LM-8020 February/2020 LM-X40
LMB-1G February/2020 LMB-MAX
LMB-2G February/2020 LMB-MAX
LMB-5G February/2020 LMB-MAX
LMB-10G February/2020 LMB-MAX
LM-5305-FIPS October/2018 LM-8020-FIPs
LM-3400 May/2018 LM-X3
LM-3000 April/2018 LM-X3
LM-5600 April/2018 LM-X15
LM-5610-MT April/2018 LM-X25-MT
LM-4010-MT April/2018 LM-X15-MT
LM-4000 April/2018 LM-X15
LM-GEO December/2016 VLM-GEO
LM-2400 April/2016 LM-X3
LM-5000 April/2016 LM-X15
LM-R320 December/2015 LM-X15
LM-2600 July/2015 LM-X3
LM-3600 July/2015 LM-X15
LM-5400 July/2015 LM-X15
LM-5300 April/2014 LM-X15
LM-2200 January/2014 LM-X3
LM-DR May/2012 VLM-GEO
LM-5500 May/2012 LM-X15
LM-Exchange April/2011 LM-X3
LM-2500 April/2011 LM-X3
LM-3500 March/2011 LM-X15
LM-2000 March/2011 LM-X3
LM-1500 April/2009 LM-X3
LM-3620 February/2007 LM-X15

Virtual (VLM) Appliances

Model End-of-Sale (EoS) Current Equivalent Model
VLM-200 February/2020 VLM-500
VLM-5000 February/2020 VLM-MAX
VLM-10G February/2020 VLM-MAX
VLM-2000 October/2018 VLM-3000
VLM-1000 April/2014 VLM-3000
VLM-100 November/2013 VLM-500
VLM-Exchange April/2011 VLM-500
VLM April/2011 VLM-3000