Application delivery is inherently complex. Modern applications rely on various virtual and hardware resources distributed across a diverse IT landscape. Given the different components and services involved, organizations must invest considerable time and resources to maintain high application availability and performance.
IT teams such as DevOps, IT ops and site reliability engineers (SREs) are all involved in maintaining the application experience. Most of these teams use different tools to gain visibility into the application delivery chain and maximize the application availability, performance and security. This poses a transparency problem. Without centralized management, these tools create data silos that are difficult to correlate and analyze, which in turn impacts visibility and compromises application performance and security.
In this blog post, we discuss how the Progress LoadMaster 360 Application Analytics and Telemetry features offer the insights necessary to optimize application delivery, helping you to realize the best possible application experience for your users.
The application delivery chain involves multiple services and solutions. The performance and health of each component determine the application experience so your ability to track performance metrics and analyze data is crucial. However, it can be cumbersome to constantly monitor a complex application delivery chain for performance and security-related issues.
Even worse, when IT teams use multiple monitoring and observability tools, everyone has their own “source of truth.” These tools may require product expertise and may depend on other third-party solutions to collect and parse information in a customized solution. In such scenarios, application analytics data from different sources usually fails to give a holistic understanding of application health and security posture.
For a more seamless delivery experience, application owners need end-to-end visibility into the application delivery chain to determine actionable insights. This is possible by consolidating relevant application data, grouping the different components and correlating and visualizing the information in a unified console.
That’s why we created LoadMaster 360. It is an easy-to-access SaaS tool that provides admins and application owners with a consolidated dashboard focused on the applications your LoadMaster fleet serves. You can now work in sync with other IT teams! While this blog will focus on Application Analytics and Telemetry, you should know that LoadMaster 360 offers:
IT teams managing multiple load balancers deployed across different environments have limited visibility into application performance. Application data such as request type, server response time, SSL details, device information, etc., are key indicators of application health. However, this data may not be easily available to application owners who depend on third-party solutions to find the necessary information.
LoadMaster 360 Application Analytics and Telemetry offers a curated view of application performance data with specialized insights for each application you are load balancing. This includes:
As of release 1.2, the User Insights feature further enhances visibility into critical components in the application delivery chain. User Insights provides greater visibility and granular data at the individual application request level. You can examine in-depth client requests and connection insights and connector status information for LoadMaster 360. You can view:
LoadMaster 360 can significantly impact the Mean Time to Resolution (MTTR) with its easy access to relevant application data and actionable insights. For example, application traffic insights provide a snapshot of the traffic distribution across load-balanced applications, making it easier to identify unusual traffic patterns, such as a sudden increase in traffic to a specific application, which could indicate a potential security issue. LoadMaster 360 assists in determining the root cause by providing key information about your applications and traffic profile.
Similarly, tracking performance metrics such as Round Trip Time (RTT) and Server Response Time (SRT) can identify latency in the application delivery chain. Since each application is mapped to specific virtual services, you can identify bottlenecks in the delivery chain and analyze how each virtual service impacts the overall application experience.
The detailed and granular data from User Insights can be used to optimize application delivery and maintain highly available and responsive applications. With LoadMaster 360 User Insights, you can optimize application delivery, achieve faster time to value and mitigate security issues.
LoadMaster 360 release 1.2 with advanced User Insights capabilities is now available. For additional details, visit the feature web page.